Terms of service
TERMS OF SERVICE — VELLORIQ.COM
OVERVIEW
Welcome to Velloriq Home Decor! The terms “we”, “us” and “our” refer to Velloriq Home Decor. Velloriq Home Decor operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Velloriq Home Decor is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
We reserve the right to suspend or terminate accounts at our sole discretion if we suspect any fraudulent, abusive, or improper activity. We are not responsible for failed deliveries or losses due to inaccurate or incomplete shipping information provided by you.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors, textures, or product appearance may differ from how they appear on your screen due to device settings and lighting conditions. Such minor variations are not considered defects or grounds for return.
All descriptions, designs, packaging, and availability of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time or to limit quantities to any customer, region, or jurisdiction.
We do not warrant that any product or service purchased by you will meet your expectations or be identical to images shown online.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Velloriq Home Decor reserves the right to accept, modify, or decline your order for any reason at its discretion. Your order is not accepted until Velloriq Home Decor confirms acceptance via email or shipping confirmation.
We must receive and process your payment before your order is accepted. Orders cannot be canceled or modified once processing or shipping has begun.
We may refuse or cancel any order that appears fraudulent, bulk, or intended for resale. In such cases, we will refund any amount paid if the order is not fulfilled.
If delivery fails due to an incorrect address or customer unavailability, re-shipping costs will be borne by the customer.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK]. You represent and warrant that your purchases are for your personal or household use only and not for resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
We reserve the right to correct any pricing errors, inaccuracies, or omissions even after an order has been placed. If such correction affects your order, you will be notified and may choose to proceed or cancel.
We are not responsible for bank or card exchange fees, currency conversion differences, or any additional charges applied by your payment provider.
You agree to provide current, complete and accurate purchase and payment information. You represent that you are authorized to use the payment method provided and that charges will be honored by your payment institution.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, natural events, or factors beyond our control.
Once an item is handed over to the carrier, title and risk of loss pass to you. Claims for loss or damage in transit must be made directly with the shipping carrier unless otherwise specified.
Shipping insurance may be available at an additional cost upon customer request prior to shipment.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all text, graphics, trademarks, product images, and content, are owned by Velloriq Home Decor or its licensors and are protected by intellectual property laws.
You may not reproduce, modify, distribute, or exploit any part of the Services or content without our prior written consent. Unauthorized use may result in legal action.
SECTION 7 - OPTIONAL TOOLS
You acknowledge and agree that optional tools provided by third parties are used “as is” and “as available,” without warranties of any kind. We have no control over such tools and assume no responsibility for their use. Use them at your own discretion and risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for examining or evaluating such sites and assume no liability for content, products, or services offered by third parties. Your use of any third-party resources is at your sole risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Velloriq Home Decor is powered by Shopify, which enables us to provide our Services. However, purchases are made directly with Velloriq Home Decor. Shopify is not responsible for sales, products, or transactions between you and Velloriq Home Decor.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using our Services, you consent to the collection and processing of your data as described in those policies.
SECTION 11 - FEEDBACK
If you submit any ideas, feedback, or reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and publish that content for any purpose. We are under no obligation to maintain such feedback in confidence or to compensate you for it.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any typographical or pricing errors, inaccuracies or omissions and to cancel or revise orders affected by such errors even after confirmation or payment, without prior notice.
SECTION 13 - PROHIBITED USES
You agree to use the Services only for lawful purposes. We may suspend or terminate your account without notice if we believe you have violated these Terms or applicable laws.
SECTION 14 - TERMINATION
We may terminate or suspend your access to the Services at any time without notice, for any reason. You remain responsible for payment of all amounts due prior to termination. Certain provisions, such as those relating to intellectual property, warranties, and liabilities, will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without any warranties, express or implied, including merchantability or fitness for a particular purpose. We make no guarantee that the Services will be uninterrupted or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Velloriq Home Decor and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including lost profits or data. Our total liability for any claim shall not exceed the total amount paid by you for the product that gave rise to the claim.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Velloriq Home Decor, Shopify, and affiliates from any losses or damages arising out of your breach of these Terms or violation of any law.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found unenforceable, the remainder shall remain valid and enforceable to the fullest extent permitted by law.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
No failure to enforce any provision shall constitute a waiver. These Terms, together with our posted policies, constitute the entire agreement between you and Velloriq Home Decor. No oral or informal statements shall modify these Terms.
SECTION 20 - ASSIGNMENT
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms at any time without notice.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Velloriq Home Decor is headquartered, and all disputes shall be subject to exclusive jurisdiction of courts in that location.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time at our discretion. Changes take effect immediately upon posting. Your continued use of the Services constitutes acceptance of the revised Terms.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contact@velloriq.com.
Our contact information is posted below:
Trading Name: Velloriq Home Decor
Email: contact@velloriq.com
Business Address: [INSERT BUSINESS ADDRESS]
Phone Number: [INSERT BUSINESS PHONE NUMBER]
Business Registration Number: [INSERT REGISTRATION NUMBER]
VAT Number: [INSERT VAT NUMBER]